Repair IQ
Provide accurate, convenient online quotes proven to drive more conversions and provide actionable insights into your service business.
If customers can’t easily get a quote from your shop, they’re likely to look elsewhere. Providing accurate and upfront online quotes builds trust and makes it simple for customers to book, pay, and secure pricing – resulting in a 60% conversion rate.
More than just a quoting tool, Repair IQ enables more strategic business decisions with real-time insights into sales trends and customer behavior, helping you identify your most popular services and adjust your marketing to grow your business.
Save Time and Win More Customers
Leverage data from labor guides and parts suppliers to generate accurate, customized quotes based on your shop’s unique labor rate and parts markups.
Customers can request quotes anytime, and even schedule appointments outside of business hours, helping you convert inquiries into bookings with ease.
Actionable Insights for Growth
Understand what services are driving your business.
Intuitive dashboards track active quotes, confirmed jobs, customer information, and service trends across all job types. Identify what’s working, refine your pricing, and make data-driven decisions to maximize revenue and car counts.
Upsell and Market Effectively
Repair IQ’s customer tracking system lets you capture leads, record declined services, and follow up with tailored offers.
Whether it’s sending a scheduled service reminder or following up on previously declined repairs, you’ll retain customers and increase sales.
Provide a Modern Customer Experience
From transparent pricing to scheduling to payment flexibility, Repair IQ makes the entire repair process as easy as possible for your customers.
Features like a built-in CARFAX widget and financing or coupon options ensure customers feel informed and empowered to transact however they choose.
Here’s How It Works
Repair IQ uses data from industry labor guides and all parts suppliers, customized to your shop’s specific labor rates and parts markups. This ensures every quote reflects your actual pricing structure and focuses on aftermarket components rather than OEM parts.
Yes, customers can request quotes and appointments 24/7 through the platform. You can then review and confirm them once your staff is back online, ensuring you never miss a lead, without giving up control of your schedule.
Many shop owners share this concern. The reality is that customers are already researching prices online through competitors and third-party sites. Repair IQ keeps this process in-house, creating instant trust with the consumer, ensuring the pricing they receive is accurate, and keeping them on your website. All this helps keep control over the conversation in your hands.
Nope! Repair IQ works alongside your existing processes without requiring major changes. It’s designed to capture customers who aren’t already calling or visiting your shop, extending your reach to those who prefer digital interactions while preserving your current client relationships.
Repair IQ is designed for non-warranty services and aftermarket parts. It’s most effective for generating quotes on standard repairs and maintenance that customers pay for directly, helping you get more cars onto lifts for proper inspection and service.
Once you provide a quote, customers have up to 30 days to accept and schedule their service at the locked-in price. This feature reduces abandoned inquiries, gives customers time to make informed decisions, and secures future work for your shop. You can also set quote notifications so the customer is alerted if the quote goes up or down in price, keeping them informed and creating urgency.
The platform offers visual dashboards that track active quotes, confirmed jobs, customer information, and service trends across all job types. You can identify your most requested services, monitor conversion rates, and track declined services to identify follow-up opportunities and convert missed revenue.
Service & Quoting Features
Accurate, Customized Quotes
Customers receive quotes based on your shop’s parts and labor pricing, customizable for multiple locations and vehicle types.
Appointment Scheduling
Customers can book directly after receiving a quote, even outside business hours, while accounting for your shop’s availability.
Financing and Coupon Integration
Redirect customers to your financing options or active promotions to close more sales.
Credit Card Processing
Payment processing to secure a deposit for peace of mind that customers will arrive for their scheduled appointments.
CARFAX Widget
Provide transparency by including relevant vehicle history during the quoting process.
30-Day Quote Tracking
Lock in pricing so customers can commit to a quote up to 30 days later—resulting in fewer abandoned inquiries.
Customer Review Links
Make it easy for satisfied customers to review your business on Google, Yelp, or any platform you prefer.
Dashboard with Key Metrics
Access visual insights into quotes, sales categories, and trends, helping you understand which strategies are working best.
Declined Services Tracking
Track services customers decline and follow up with tailored offers to turn missed opportunities into future revenue.
Customer Success
See what current customers are saying about Repair IQ.
“Our shop experienced increased efficiency by using the [Repair IQ] quoting process, improving the experience for our customers and our service writers.”
Bill Fulton
“This program has increased our prospect to actual customer conversion by 15%. It has enabled our counter staff to instantly give a quote without a call back, which is especially valuable during high volume periods of time.”
Bruce Benjamin
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