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In May's installment of our monthly social media newsletter, we'll cover product updates, tips for boosting your social media engagement, and a social media success story you won't want to miss!
Social Media Master Tech reporting is ready to roll! Expect monthly reporting updates to be sent to your inbox with key stats about your social media performance.
Don’t forget you can use Facebook Insights and Twitter Analytics to get a closer look at your social media progress.
How to Respond to a Not-So-Nice Comment on Social Media
The internet is the first place potential customers go to find you, but it's also the first place angry customers go too. Negative reviews are a common occurrence, even for the most reputable businesses.
If you're faced with negative comments or reviews on your social media accounts, it's important to keep a cool head and address the problem. Responding to criticism in a pleasant and helpful way will help many see the integrity your business has, and will discredit the original negative comment.
A negative comment is a great opportunity to draw attention to your business’s positive qualities, and show your dedication to customer service.
This is one of the most common questions when it comes to social media. Some businesses feel as if they're doing just fine without a social media presence, but the truth is - without social media, you're missing out on some new lead generation methods, and likely falling behind your competitors.
Brands around the world benefit from social media, from Fortune 500 companies to small mom-and-pop shops. Social media allows you to be more engaged with your current and potential clients. Social media allows your company to have a voice and show your customers that you're willing to listen and gather feedback.
Your customers are on social media, and you should be as well.
Here are some additional resources about the benefits of social media for your business:
Bill's Tire Company signed up for Social Media Master Tech at the end of February with 100 Facebook followers. That number hadn't grown in a long time. But today--only a few weeks later--Bill's has 335 Facebook likes. Our ad strategy has taken the average organic reach from a dozen per post to well into the hundreds.
Unlike traditional advertising strategies, social media provides a method for targeting the people who will make the difference to your business. These numbers translate to more business, a broader overall reach for Bill’s Tire Company, and a platform for continued growth.
We're proud to see Bill's Tire Company and so many other businesses experience profound growth with Social Media Master Tech. We're driven to help you succeed, and businesses like Bill's demonstrate how social media can be used to drive your business into the fast lane.
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