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In the September installment of our monthly social media newsletter, we'll talk about tips for boosting your online presence and a social media success story you won't want to miss!
Is your online reputation positive or negative? Have you talked to your Net Driven Customer Relationship Manager about Reputation Management? This feature of our Social Media Master Tech service ensures that your business is well represented across major social platforms. We take the weight of responding to your reviews--both negative and positive--off your shoulders, while keeping an eye on your business presence on Facebook, Google My Business, and Yelp. Learn more from your CRM today!
Autumn Car Care
The days are getting shorter, the weather is getting colder. Leaves are changing colors and the kids are back in school. With all these things changing, you want to make sure you’re providing the best car care for your clients.
Provide your customers with helpful tips to keep them safe this autumn. The season is changing and with that comes new driving hazards. Encourage your customers to stay safe on the road with some helpful tips. Post on your Facebook page and display a “Tip of the Day” in your shop. Show your customers that you care and ask them for feedback on your posts. Ask them to share their own fall driving tips. Opening up a conversation humanizes your brand and allows your customers to see your business as a friendly face.
Driving safely during the fall months requires more than just cautious driver behavior. Your car also needs some attention. Create a helpful maintenance checklist to give your customers, using Facebook or having handouts in store, to remind them to get their vehicles checked out.
Autumn is the time to start thinking about winter tires. Get your customers involved in the conversation, by hosting a facebook contest. Have your customers share a picture of their vehicle in the winter weather. The winner can receive a discount on their winter tires! No one wants to think about snow as we’re transitioning into autumn, but this will help start the conversation and make it positive.
Use your social media pages to help encourage your customers to not only stay safe in the changing weather, but to get their vehicle checked out at the start of a new season. Provide helpful tips and cheat sheets to make your customers autumn a breeze.
Here are some resources to improve your social media:
7 Social Media Marketing Ideas for Fall
A Go-To Guide for Impactful Fall Marketing Campaigns
Top 2018 Automotive Digital Marketing Trends You Need to Know
Last month, Quality Automotive set out on a mission to raise money for Railmen for Children. For the whole month of July, they donated $5 from every oil change to the organization. They were able to perform 68 oil changes and donated $400 to Railmen for Children!
This post reached over 770 people. Customers were excited to help out this worthy cause and reacted to this post 22 times while also commenting and sharing the post.
Wondering how to use Facebook to help out your community? Talk to your Net Driven Customer Relationship Manager today to learn how our team can help you share content, like this, with your customers.
Want to be featured in a future newsletter? Send your success story to your Customer Relationship Manager today!
Do you have a question about social media that you want our Social Media Specialists to answer? Ask your Customer Relationship Manager and they’ll pass it on. You can find an answer in the next month’s issue.